Michelle Fee, Founder & Chief Executive Officer, Cruise Planners, an American Express Travel Representative, believes that the human connection is what will help Cruise Planners rebound from this situation faster than most. It will be travel advisors that will help provide guidance, information and expert advice to help clients navigate the “new normal” when travel does re-emerge. Cruise ships are docked. Planes are parked on the tarmac. And, the country is grappling with this new normal we are all facing. Yet, Cruise Planners travel advisors’ phones continue to buzz - although the conversations are very different these days.
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